Streamline reverse logistics processes across multiple suppliers and geographies using a blockchain-based platform that enables efficient risk-free contracts with couriers and carriers, real-time collaboration, enhanced operational visibility, and auto-reconciliation of shipment linkages.
The surge of e-commerce activities has led to challenges in managing documentation, physical verification records, and data involved in the reverse logistics process involving product returns/recalls from customers from multiple geographies
Organizations need to leverage emerging technologies like blockchain, AI, and Machine Learning in the Return Material Authorization (RMA) process to enhance value and minimize inefficiencies by addressing these pain points:
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